We want our customers to feel secure when buying from Pump Rise. That’s why we offer a flexible return and refund policy.

You can request a refund if:

  • The product is damaged or defective upon delivery
  • You contact us within 3 days of receiving the item

Note:

  • We do not accept returns on used products for hygiene reasons
  • You must return the product unused and in its original packaging
  • Refunds will be processed within 7 working days after we receive the returned item

For returns or complaints, please email us at usb2b4@gmail.com or WhatsApp